Authenticity & Product Condition Policy

Last Updated: October 13, 2024

At Moon Gaming, we understand that authenticity and product condition are important when purchasing gaming products and collectibles.

PRODUCT AUTHENTICITY

Moon Gaming is committed to accurately representing the products offered through our store.

Products described as genuine, authentic, or officially licensed are represented based on the product information reasonably available to us.

We do not knowingly offer counterfeit products for sale.

PRODUCT CONDITION

Product condition will be identified on the applicable product page where relevant.

Customers should review product titles, descriptions, condition information, and available images before ordering.

NEW AND SEALED PRODUCTS

Products described as new or sealed are intended to be supplied in their original unopened packaging unless otherwise disclosed.

Minor cosmetic imperfections to external packaging may occur during manufacturing, storage, handling, or shipping.

PRODUCT IMAGES

Product images may be representative unless a listing clearly states that the customer will receive the exact item pictured.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, contact us promptly.

Email:
contact@tothemoongaminggifts.com

Please include your order number and appropriate photographs when relevant.

CONTACT

Moon Gaming
13052 Co Rd 12
Fort Lupton, CO 80621
United States

Email: contact@tothemoongaminggifts.com