Privacy policy

Last Updated: September 1, 2026 (MDT)

This Privacy Policy explains how To The Moon Gaming & Gifts collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect:

  • Your name and contact information.
  • Email address and telephone number.
  • Billing and shipping address.
  • Order details and purchase history.
  • Customer service communications.
  • Account information, if you create an account.
  • Device information, browser type, IP address, and general location.
  • Website usage information, including pages viewed and interactions with the website.
  • Payment-related information needed to process your order.

Payment information may be processed directly by third-party payment providers. Depending on the payment method, we may not receive or store your full payment card number.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments and prevent fraudulent transactions.
  • Ship products and provide tracking information.
  • Communicate with you about your order.
  • Respond to customer service requests.
  • Process returns, refunds, and cancellations.
  • Improve our website, products, and customer experience.
  • Send service-related communications.
  • Send marketing communications where permitted by law.
  • Maintain website security and prevent abuse.
  • Comply with legal and regulatory obligations.

How We Share Personal Information

We may share personal information with trusted service providers that help us operate our business, including:

  • Payment processors and financial service providers.
  • Shipping, logistics, and delivery providers, including Grand Worldwide Logistics LLC.
  • Website hosting and technology providers.
  • Customer service and communication providers.
  • Analytics, advertising, or marketing providers, where used.
  • Government authorities, courts, or law enforcement when legally required.
  • Professional advisers and business partners when necessary to operate or protect our business.

We may also share information when necessary to protect our rights, customers, website, business, or the safety of others.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand website traffic and usage.
  • Improve website performance.
  • Support advertising or marketing activities, where applicable.

For more information, please review our Cookie Policy.

Marketing Communications

You may unsubscribe from promotional emails by clicking the unsubscribe link included in the email.

Even if you unsubscribe from marketing messages, we may still send important service-related communications, such as order confirmations, shipping updates, refund notices, or responses to your customer service requests.

Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, legal compliance, accounting, fraud prevention, and dispute resolution.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your personal information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request restriction of certain processing.
  • Object to certain uses of personal information.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications.

To submit a privacy request, contact us at:

Support@tothemoongaminggifts.com

We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

For questions about this Privacy Policy, please contact:

To The Moon Gaming & Gifts
1200 Dexter St W10
Fort Lupton, CO 80621
United States

Phone: (720) 712-6001
Email: Support@tothemoongaminggifts.com